Michael Oppenheimer

Core Competencies

Design and production of eLearning
Multimedia development
Design and produce blended learning solutions
Learning needs analysis
Illustration creation, photo editing and optimization
Video and screen cast creation and editing
Customer-focused communication
Design and production of job aids

Computer Skills

Adobe CC Suite, Photoshop, Fireworks, Flash, Illustrator, Dreamweaver, Acrobat, Captivate
Articulate Storyline, Replay
Final Cut Pro X
WordPress, Formidable
Windows, MS Office, Outlook, Visio, SharePoint
Bridge LMS, Cornerstone On Demand, SumTotal, Moodle, Learning Management Systems
TechSmith Camtasia Studio, SnagIt
Affinity Photo, Affinity Designer

Employment History

Instructional Designer

December 2018-Present
University of Washington-Office of Animal Welfare (OAW)/Center for Laboratory Animal Training Resources
Seattle, WA

Responsible for updating legacy compliance eLearning to newer SCORM standard courses and industry standard Learning Management Systems. Performed needs assessments and learner analyses to prioritize new course needs. Utilized modern interactions and scenario techniques to increase learner interactions within eLearning with goals of increased knowledge retention. Designed lessons so that they can completed in smaller time periods between learner work tasks.

Designed web based applications that learners utilize to register for in-person trainings. Built in to the applications are smart questions that appear based on learners’ answers to preceding questions. This reduced the back-and-forth emails that administrative staff had to previously perform to ensure that prerequisite are completed before learners could register for advanced hands-on learning experiences. Designed web based instructor evaluations and learner surveys.

Created and maintain new OAW web site following university style-guide and meets accessibility requirements. This included graphic creation and videos.

Create safety signage for use in vivarium. Create instructional graphics used to describe anatomical processes for use in hands-on classrooms and handouts.

Edit monthly email newsletter sent out to all staff attached to protocols. Create original art work that aligns with articles and format using HTML and CSS.

Videographer, editor and producer of multiple video projects interviewing researchers explaining how animal models are utilized in advancing basic science that leads to understanding of diseases, conditions and advancing basic science, cancer treatments, and vaccine safety.

Partner with the Department of Comparative Medicine (DCM) to build web applications used for operational needs (Sick Animal Reports, Special Service Requests, Clerkship Applications, faculty class evaluations).

Create animal program outreach signs, banners, and hand outs that are targeted for general public education and engagement.

Partner with the Washington Primate Research Center (WaNPRC) to create eLearning lessons to address their unique needs.

Mentor staff interested in learning about web development, eLearning, and graphic design.

Training and Application Support

March 2017-May 2018
Fred Hutchinson Cancer Research Center
Seattle, WA

Studied end-user workflows and met with subject matter experts in preparation for the new Software as a Service (SaaS) before application deployment.

Managed learning project timelines, milestones and training asset deliverables.

Conduced classroom training, teaching software application use and new workflows. Developed evaluative tools to measure learner mastery of content and created reports for management review.

Designed and developed PDF job aids for software application.

Designed and produced eLearning modules that were available to learners with multiple learning styles. Modules included audio recordings, screen simulations, scenarios, and videos.

Instructional Designer

June 2014-March 2017
Freelance and Contract
Seattle, WA

Gathered and interpreted business processes to determine appropriate training content, objectives and design. Developed job aids instructing end-users how to set up newly deployed thin-client workstations running virtual desktop environment. Consulted with training stakeholders, advised modes of delivery that meet learning objectives and learner needs.

Mentored team members new to Instructional Systems Design (ISD) and taught them scenario based lesson design. Created and edited audio narration and embedded same into Storyline and Captivate projects.

Maintained project documentation and customer communication. Published eLearning modules to learning management systems (LMS) as well as tracked learners’ progress and generated reports for institution leadership.

Curriculum Designer

March 2013-May 2014
University of Washington Medical Center, Clinical Applications
Seattle, WA

Designed and developed Instructor-Led Training using ADDIE design model. Pilot tested curriculum with train-the-trainer sessions.

Wrote/edited job aids, teaching clinical health staff how to use Electronic Health Record (EHR) system. Designed and produced eLearning projects. Used Camtasia to record screen lessons for use by internal learners.

Performed design and needs analysis. Wrote learning objectives that met the unique challenges that the learners experience in a trauma hospital. Worked with Subject Matter Experts to develop job aids that conform to enterprise wide style guides and standards. Wrote targeted job aids and how-to guides for new features to EHR.

Instructional Designer

July 2010-February 2013
Healthcare NW Training Partnership
Tukwila, WA

Planned and produced the instructional design and development of multiple curriculum development projects, including Instructor-Led Training, eLearning, video/DVD, and blended learning, from conception to publishing. (The lessons included role-playing and active exercises demonstrating activities that the learners would encounter in their roles as home care aids.)

Collaborated with Senior Researcher to integrate research findings to develop evidenced based curriculum and continuously enhance Training Partnership system of translating research data into content for Instructional Design and development.

Designed storyboards and worked with vendors to produce SCORM standard projects that for the organization’s proprietary Learning Management System. Used rapid prototype model when designing eLearning and podcasts.

Instructional Designer

ProvenEffective.org
February 2010-June 2010
Seattle, WA

Collaborated with client and Subject Matter Experts to design and produce web-based training project that would address target audience needs for timely delivery of instruction and meet demands of grant-funded project.

Designed storyboards, information architecture and produced final HTML coded project. Optimized and edited videos for web delivery. Rebuilt project using Content Management System (CMS).

Front End Developer

August 2008-February 2010
Group Health Cooperative
Seattle, WA

Taught web editors and front-end developers strategies to produce web projects that meet accessibility recommendations and guidelines.

Built front-end web based applications working in a cross disciple team using HTML, CSS, XSLT and JavaScript. Produced standards compliant HTML and usability best practices. Published customer-facing web applications and search tools.

Journey Web Developer

January 2008-August 2008
King County, Department of Natural Resources & Parks
Seattle, WA

Conducted workshop and one-on-one tutorials teaching staff how to use new content management system. Migrated existing web content to new content management system (CMS). Collaborated with multiple project owners to develop updated content style to meet new styles guide.

Instructional Designer and eLearning Developer

September 1999-September 2007
Northrop Grumman at U.S. Centers for Disease Control
Atlanta, Georgia

Worked with subject matter experts in public health as an instructional designer specializing in web delivered projects for both external and internal projects.
Designed and conducted a series of workshops that taught subject matter experts on how to produce web-based training. Classes were inclusive of information architecture, writing style differences for web delivery and the use software applications; Dreamweaver and Fireworks.
Managed web access permissions for users and ran analytics reports for various projects.
Mentored new communication specialists and provided guidance in use of software tools, enterprise standards, Section 508 accessibility requirements, and web design best practices. Produced audio and animations for health training projects. Designed and produced learner assessments.